Conducting conversations, giving feedback, addressing each other. We use scenarios from your own organization in our training, so that new behaviors don’t fade away after just a week.
A senior professional with a background in organizational psychology, HR, and tech. You talk to the people who actually do the work.


We speak with executives, managers, and participants to see what happens in practice.
A customized program tailored to your specific situations, language, and goals.
Lots of practice, little theory. With immediate feedback—from us and from each other.
On-the-job coaching, peer review, and train-the-trainer sessions, so you can continue on your own.
Klaverblad aims to be the most people-centered insurer. In collaboration with Certin, each team received customized training based on situations from their own work. This was followed by on-the-job coaching, train-the-trainer sessions, and peer review. Conversations became more people-centered—and often shorter as well.
Read the full case studyFrequently in important meetings, giving and receiving feedback, collaborating and holding people accountable, and customer meetings.
With on-the-job coaching, peer review, and train-the-trainer sessions, so you can continue on your own.
No. Each program is customized to your specific situations, language, and goals.