Summary for the Management Team, for discussion
Plan 30 minutes
Reading time: 2 minutes

Training at a Glance

Conducting conversations, giving feedback, addressing each other. We use scenarios from your own organization in our training, so that new behaviors don’t fade away after just a week.

What You'll Get
Customized training, followed by on-the-job coaching
How to Get Started
A 30-minute conversation about what people need to do differently
How much it costs
Let's be clear from the start: after the initial consultation, we'll provide a proposal with a price and timeline
Who you're talking to

Jolke and Lizzy, right from the first conversation.

A senior professional with a background in organizational psychology, HR, and tech. You talk to the people who actually do the work.

“A training session is only successful if you can still hear the difference a month later.”
Jolke Roozen, founder
Jolke Roozen of Unfurl
Jolke Roozen
Founder
Lizzy from Unfurl
Lizzy
HR Consultant

How it works

Understand

We speak with executives, managers, and participants to see what happens in practice.

Designs

A customized program tailored to your specific situations, language, and goals.

Practice

Lots of practice, little theory. With immediate feedback—from us and from each other.

Borgen

On-the-job coaching, peer review, and train-the-trainer sessions, so you can continue on your own.

Unlike a standard training session

Unfurl
Standard Training
Starting Point
Real-life situations from your practice
A set schedule
Practice
Most of the time
After a lot of theory
Connection
To your ambitions and processes
Independent of the organization
Effect
Remains visible
Often subsides again
That's how it went at Klaverblad
All teams
involving customer contact

Klaverblad aims to be the most people-centered insurer. In collaboration with Certin, each team received customized training based on situations from their own work. This was followed by on-the-job coaching, train-the-trainer sessions, and peer review. Conversations became more people-centered—and often shorter as well.

Read the full case study
Questions the Management Team Usually Asks
What topics do you cover in your training sessions?

Frequently in important meetings, giving and receiving feedback, collaborating and holding people accountable, and customer meetings.

How do you make sure it sticks?

With on-the-job coaching, peer review, and train-the-trainer sessions, so you can continue on your own.

Is it the same for every team?

No. Each program is customized to your specific situations, language, and goals.

Want to brainstorm for a bit first?
In 30 minutes, we'll look at what people will need to do differently going forward, and how that will be reflected in their work.