How Havas Consistently Listens to Its Employees

Havas wanted to know what was on employees’ minds, even when the company didn’t yet have a complete picture of the situation internally. We conducted a broad survey to understand how employees perceived leadership, professional development, collaboration, company culture, work pressure, and good employment practices.

The results revealed organization-wide patterns as well as clear differences between teams. For example, Havas offered more development opportunities than employees perceived.

In some teams, leadership and compensation required attention. Other teams, on the other hand, stood out for their shared passion, enjoyment, and sense of connection. It also became clear that some of what Havas already offered as an employer was not yet sufficiently recognized or appreciated.

We presented the results to the management team and, together, translated the key insights into concrete priorities for the HR roadmap. We then shared the findings with the entire organization.

We support HR in follow-up efforts and help managers address specific areas of concern within their teams.

Here's how research works at Havas:

• Surveys: Gathering Employee Feedback Broadly and Safely
• Interpreting: Understanding Patterns and Differences Among Teams
• Making Choices: Translating Insights into Clear Priorities
• Action: Support HR and managers in implementation
• Keep measuring: track what works and make adjustments as needed

Havas now uses monthly pulse surveys, a in-depth theme each quarter, and a new comprehensive survey each year.

Havas now knows what's going on and can keep track of any changes.